I have a cisco ip phone 7962 and a plantronics cs55 wireless. We offer wireless, corded, bluetooth, and voippc headsets, with most models in stock and sameday shipping. The plantronics cs55 is compatible with the cisco telephone you have. Thats why jabra headsets are fully compatible with cisco phones. Cisco phones has two different type call management systems cucm and cucme. Plantronics user guide wireless headset system cs50usb, cs60usb. The setting you pointed out are already enabled on cisco 7942 and 7962 phones, but with the same results. If you still have problems or questions, contact us and well be glad to help you.
Savi 700 series manuals and guides plantronics, now poly. It can be used with the cisco call manager solution, uc500 solution or as a sip phone. Plantronics headsets for cisco unified ip phone models. Base user manual plantronics plantronics wireless headset system base. The h141n is one of the more affordable headsets produced by plantronics. Plantronics product datasheet 1 mb pdf plantronics user quick guide 1. All cisco models differ in the type of hookswitch cable they use.
Make sure the black cable that came with the unit is coming out of the bottom of the charging base where you see the full telephone picture. I am connecting the headsets to a cisco 7961 with the following phone load sccp41. Install the cisco handset into the plantronics remote unit. Cisco 7942 manual will help you solve any operational problems you are having with your new ip phone. Retrievesend messages change personal preferences use these keys anytime product view. The 9742 model comes with an integrated feature that provides voice communication over an ip network. The cisco 7942 has two backlit line appearance buttons and four soft keys that allow you to access all call features, functions, and menus. View online or download cisco 7942 user manual, quick reference. Cisco unified ip phone 7962g and 7942g phone guide and quick. Cisco ip phone 7942 compatability with plantronics. The answer to this is to contact plantronics technical support.
Cisco compatible plantronics voyager legend cs plantronics. Press the settings button on the phone checkbox icon. I am trying to link 2 wh500 headsets together, how. How to setup plantronics apc41apc42 ehs for cisco 7800. This quick start guide provides information for the installation and use of the headset hookswitch control hhc adapter compatible with cisco unified ip phone models 7975g, 7965g, 7945g, 7962g, and 7942g. A handsfree speakerphone and handset designed for hifidelity wideband audio are standard on the cisco unified ip phone 7942g, as is a builtin headset connection and an integrated ethernet switch.
Looking for help or a work around we have a plantronics cs520 headset connected to a cisco 7942 set that it seems that no matter what configuration i try that b plantronics cs520 headset setup w 7942 set cisco. Wt1t wireless headset system base user manual plantronics. Plantronics savi w440 is a very popular and one of the more expensive options. Voyager 5200 uc series headset system sounds professional in any environment with. As a cisco preferred solution partner, we have one of the most complete set of audio solutions for cisco s uc. Just plug this headset into the headset port on your cisco phone. Headset for cisco 7940, 7942, 7945 ip phone cisco headsets. Install the cable pn 2671601 into the headset port. This hookswitch works with the cs500 and savi 700 wireless headset series from plantronics, and can be used with many cisco phone models, such as. Plantronics no longer manufacturers the cs55 nor cs50. Founded in 1996, headsets direct became an industry leader providing businessgrade headset solutions with discounted prices and superior customer service. Image of the telefone interface cable installed on a cisco phone. Cisco ip phone 7942 compatability with plantronics wireless cs50. Headsets for cisco ip phones, plantronics headsets for.
You have many choices when it comes to noise cancellation, wireless range 33 to 460 feet, corded connection usb, qd, or 2. My windows pc, windows 8, is not detecting my back. Wh210 wireless communications system headset user manual. Jabra has achieved that status of cisco preferred solution partner the highest level of partner achievements. Plantronics corded and wireless headsets headsets direct, inc. The preferred wireless headsets of choice for cisco 7940 7940g, 7942 7945 ip phone is sennheiser epos wireless due to the build quality, the ehs and lifter accessories available some models and the amazing sound quality offered by sennheiser epos. For cisco ip phone models 7975g, 7965g, 7945g, 7962g, and 7942g, you can use plantronics apc42. Partners for almost 20 years, plantronics and cisco technology is interoperability verified and fluently integrated to deliver the highest quality collaboration solutions for the enterprise. Cisco compatible plantronics voyager legend cs bundle.
Either you or your in house it person can perform the following steps to setup an plantronics apc42 formerly apc41 ehs with a cisco phone models. The cisco phone does not require an audio processor. And all other models in the cisco spa series including spa501g, spa502g, spa504g, spa512g, spa514g, spa525g. Your headset is notified with a ringtone during incoming calls so that you can more freely roam your office. I am having a problem with plantronics headsets, the model is plantronics w01a, and the system version that we are using is cucm version 7. Verify by logging onto the callmanager with a browser.
The 7942g has two lines and the 7962g has six lines. If you have questions about your cisco phone compatibility and which accessory is required for your phone feel free to start a chat session or call us 7037666363. Cisco 79457965 with plantronics headsets, dropping calls. The cisco cp7942g is a 2 line voip phone which can be used for sip or sccp voip communications. Plantronics corded headset for cisco ip phones cp7945g and. Plantronics headsets for cisco unified ip phone models 7942. Dec 02, 2010 cisco ip phone models 7942g, 7945g, 7962g, 7965g and 7975g support electronic hook switch ehs, allowing wireless headsets to communicate electronically with the phone, eliminating the need for a handset lifter for remote call control. Cisco ip communicator not recommended for contact center use supraplus and tristar headsets require da40 usb, da55 usb or da60 usb cisco ip communicator cisco ip communicator is a softwarebased application that allows users to place and receive phone calls using their personal computers. The hseries headset will connect directly to your cisco ip phones headset port with this cord which features the convenient quickdisconnect. We have a plantronics cs520 headset connected to a cisco 7942 set that it seems that no matter what configuration i try that best i can do is receive audio but can not transmit audio and that is when i have the base unit connected to the headset jack on the 7942 with headset button. The headset looks and feels cheaply made, these cost twenty pounds which is cheap for a cisco compatible rj11 headset but i have bought headsets that terminate with a 3. To check compatibility with other desk phones, please visit. Cisco unified ip phone 7962g and 7942g phone guide and.
Cisco 7942 unified ip phone cisco cp7942g headsetsonline. Cisco 7942g is a very popular option at the bottom of the price range. Let the headset experts at founders telecom guide you to the plantronics solution thats right for you. Plantronics legendary cs family is setting a new wireless standard for desk phone communication with the cs500 series. This 9742 cisco system generally comes at integrated feature, which gives your voice telecommunication on ip network. Solved cisco 7945 with plantronics cs70 suddenly not. Savi office wo100 wireless headset system plantronics.
For cisco ip models 8961 9951 9971, you need the plantronics apu71 hook switch cable. I know it may not sound like its a big deal, but it can actually affect the connectivity when connecting the base to the cisco phone. To ensure replacement batteries meet plantronics high quality standards and for optimal performance, only use replacement batteries provided by plantronics. The cisco 7942 is a business class 2line hd voip phone with a built in fullduplex speakerphone. Plantronics headsets for cisco ip phones 6841, 6851, 6921, 6941, 6961, 7821, 7841, 7861, 7931, 7940, 7941, 7941g, 7942, 7942g, 7945, 7945g, 7960, 7961, 7961g, 7962. Other cisco phones require the hl10 remote lifter to allow the headset to pickuphangup calls. Plantronics headsets deliver superior sound, style and comfort. Cisco ip phone models 7942g, 7945g, 7962g, 7965g and 7975g support electronic hook switch ehs, allowing wireless headsets to communicate electronically with the phone, eliminating the need for a handset lifter for remote call control.
Oct 17, 2012 the answer to this is to contact plantronics technical support. The 7945 7965 phones have a color display, a display button and a round. Plantronics manuals and guides plantronics, now poly. Plantronics corded headset for cisco ip phones cp7945g. And with hl10 lifter youll never miss a call again. Its in the top 3 bestselling voip phones and has many popular alternatives in the same price range, such as yealink sipt48g or yealink sipt29g. Press the detail button on the main page to display the sw version. All of our wired and wireless headsets are compatible with cisco spa504g ip phones. Low battery warning if you are on a call and the headset battery is critically low, you will hear a repeated single. Headsets for cisco spa504g ip phone headsets 4 business. Cs50 with cisco 7942 you can plug the cs50 into the headset port on the phone. Is the plantronics cs50 wireless headset compatible with the. Compatible with specific cisco phone models the plantronics electronic hookswitch for cisco phones lets you answer and end calls on specific cisco phones without the use of a handset lifter. Use the ehs setup below to automatically answer a mobile phone call by pressing a.
Available as 1 and 2 ear versions some models and backed by a 2 year repair or replace. Cisco unified ip phones 7942g and 7962g for cisco unified communications manager express version 7. Headsets for cisco ip phones, plantronics headsets for cisco. Workers in and out of the office need a headset that moves with them. Not intended for usage with cisco phones with a round pin headset jack i.
The cisco compatible plantronics cs540 wireless headset bundle comes with a 1 year warranty against manufacturer defect and workmanship. Designed to grow with your organization and enhancements to your system capabilities. How to install plantronics wireless headsets with cisco phones. Jun 12, 2017 2 step plantronics c054 pairing guide june 12, 2017 december 3, 2019 drewmerritt916 out of the box your plantronics c054 cs540 wireless headset system should automatically pair together between the charging base and microphone. For example, the cisco 8945 uses the apc82 and the cisco 9951 uses the apu71.
The cisco server must be running cisco callmanager system version 4. Install the handset of the phone into the plantronics telephone interface cable. Cisco compatible plantronics voyager legend cs bluetooth wireless headset bundle with hl10 lifter included. Cisco unified ip phone 7962g and 7942g phone guide for cisc o unified communications manager 7. Note use this setup if you are not using the hl10 lifter or ehs cable. We have not only tested our headsets on the cisco 7942, but we also made sure theyre optimized for other cisco phones. Corded singleear hw251n with qd cable 2671601 corded dualear hw261n with qd cable 2671601. If you previously used a m12 plantronics audio processor, you may use the long curled cable from the audio processor. As a cisco preferred solution partner, we have one of the most complete set of. Plantronics corded headsets for cisco ip phones 7945g and 7942g. If you want to pair up a different or new headset, or your current headset isnt working, try pairing your headset top to the base and see if this resolves your problem.
Plantronics wireless headset connection to cisco ip phones. Plantronics wireless headsets if using the hl10 handset lifter do not install the headset remote base unit into the headset port. Plantronics corded and wireless headsets headsets direct. Is the plantronics cs50 wireless headset compatible with. Simply order the cord shown below along with your choice of any style plantronics hseries headset. The problem is that the headset disconnects from t. For instructions on using the apc43 with your cisco phone download the plantronics ehs hooks witch guide. Jan 31, 20 the cisco server must be running cisco callmanager system version 4. This headset is intended for usage on cisco phone with a modular rj9 headset jack. The cisco cp7942g features 2 10100 poe ports and hd voice. Our cisco headsets are customized to fit your work environment.
Thanks for your reply, the plantronics base is savi office wo1 base, savi wo100 headset and plantronics. The apc4 is designed for plantronics cs wireless products. Plantronics savi w730m wireless overtheear uc headset system for skype for businesslync wireless, over the ear, monaural lync optimized headset with 350 range and remote call control ehs cable or hl10 lifter required. Wireless headset system base users manual details for fcc id al8wt1t made by plantronics inc. Featuring intuitive call management and enterprisegrade audio, the new voyager legend cs headset system lets you work how and where you want. The problem is that the headset disconnects from the base station after about 30 seconds. Plantronics cs520 headset setup w 7942 set baseball2000. The cisco compatible plantronics voyager legend cs comes with a 1 year warranty against manufacturer defect and workmanship. Cisco compatible plantronics voyager legend cs bundle hl10. Oct 30, 2017 when you receive your plantronics savi wo2 wireless headset, it comes paired to the base.
Cisco ip phone 7942 specification and user guide cisco ip phone 7942 user guide can help you to solve operational issues that you might have with the new voip phone. When you receive your plantronics savi wo2 wireless headset, it comes paired to the base. It is intended to meet the needs of needs of transactiontype workers with significant phone traffic. The plantronics apc41 is compatible with the following cisco phones. I have a cisco ip phone 7962 and a plantronics cs55. Cisco 7942 manual user guide for cisco 7942 ip phone users. Cisco unified ip phones 7942g and 7962g user guide for cisco. For instructions on using the apc41 with your cisco phone download the hookswitch guide pdf. Plantronics plantronics headsets for cisco unified ip phone models 7942, 7942g, 7945, 7945g, 7962, 7962g, 7965, 7965g, 7975, 7975g are ideal for your call center or office application. It functionality is similar to a digital business phone which allows you to receive and make calls and provides access to such. Cisco unified ip phones 7942g and 7962g user guide for. The call quality is poor, there is a slight hissing quality to.
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